Our goal is to provide the best service for our customer so if you decide to return a product for exchange or refund here are the following policy set out

• Free collection for returns
• Customers have 7 days to return any goods purchased
• Customers should allow one to two working days for collection of return goods
• Customers must return goods in the original package it was received
• Goods must not be opened, damaged, or used in anyway if customer intends to return
• Refunds will be given in the same payment method made by the order
• Credit card refunds may take 7-14 working days, depending on the card issuing bank of the card holder
• Refunds for products purchased on promotional offer will be based on the promotional price.
• Unfortunately we do not accept refund or exchange on any frozen product for hygiene purpose except the item is returned at point of delivery